New players: use code WINNLY for 50 Pink + 50 Blue CoinsNew players: use code WINNLY for 50 Pink + 50 Blue CoinsNew players: use code WINNLY for 50 Pink + 50 Blue CoinsNew players: use code WINNLY for 50 Pink + 50 Blue CoinsNew players: use code WINNLY for 50 Pink + 50 Blue CoinsNew players: use code WINNLY for 50 Pink + 50 Blue Coins
Help center

How can we help?

Short, factual answers, checked against how the app actually works. If a question isn’t answered here yet, email hello@playwinnly.com or ask the team on Discord.

Popular right now

Which gift cards can you redeem?How long does a gift card take to arrive?How to earn Blue Coins for freeDoes Winnly pay out cash?Account restricted — why, and how to appealCan I practice without an arena?

Rewards & gift cards

What you can redeem, what it costs, and when it arrives.

Coins & earning

Blue, Pink and Gold — how to get them and how long they last.

Account & sign-in

Creating, securing and recovering your Winnly account.

Arenas & fair play

Ties, disputes, practice and how opponents are matched.

Eligibility & responsible play

Age, location checks and keeping spending in your control.

Purchases & promotions

Promo rules, referrals and how Winnly actually earns.

Still stuck?

A person reads every message. Include your account email and, for arena or reward issues, which arena or redemption it was.

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